About Us
At HOTEL ABILITY, our commitment to fostering an inclusive and accessible hospitality industry is deeply rooted in our origins. Recognizing the challenges faced by people with disabilities during hotel stays, we embarked on a mission to transform the hospitality landscape.
From communication barriers to physical obstacles, we realized the need for a comprehensive approach to address these issues. Inspired by the stories of travelers with disabilities and guided by experts in the field, we envisioned a world where every hotel not only accommodates but celebrates every guest, regardless of their abilities.
Why Choose us
01
We combine expertise, passion, and a deep understanding of the hospitality industry to bridge the gap between accessibility needs and hotel services. Our comprehensive training programs, backed by real-world insights and expert guidance, empower hotels to offer an unparalleled guest experience.
Our Mission
02
To empower hotels worldwide with the knowledge and tools to offer an unparalleled guest experience that caters to individuals of all abilities. We strive to ensure that every guest feels valued, understood, and most importantly, at home.
Our Vision
03
A global hospitality industry where inclusivity is the norm, not the exception. We envision hotels that are equipped and eager to serve guests with diverse needs, ensuring that travel is a joy for everyone.
Embracing Accessible Tourism
The Future of Hospitality
Navigating Hospitality Recovery
The hospitality sector faced significant challenges during the pandemic. As borders reopen, accessible tourism stands out as a key strategy for industry rejuvenation. Embracing this approach not only aids recovery but also positions businesses for future success.
UNWTO's Inclusive Vision
The World Tourism Organization (UNWTO) sees accessible tourism as a means to mitigate COVID-19's impact. Their "Inclusive Recovery Guide" offers actionable steps for businesses to foster inclusivity, ensuring a resilient comeback.
Market Potential & Influence
Over 1 billion people with disabilities and 700 million aged 65 or older present a vast market. Their combined influence on group travel decisions unveils lucrative opportunities for the hospitality sector.
Revealing Untapped Potential
While many hotels have accessibility features, a gap exists in staff training. Addressing this through comprehensive training can significantly boost guest satisfaction and revenue.
Catalyzing Transformation
In the face of COVID's challenges, creating inclusive experiences for diverse travelers is crucial. By prioritizing accessibility, hotels and destinations can gain a competitive advantage, ensuring trust and confidence as travel resumes.
Hotel Ability's Role
Accessible tourism is the beacon for hospitality's recovery. Hotel Ability is at the forefront of this transformation, empowering hotels to showcase their commitment to accessibility and inclusivity.
Why Experience Matters
In 2018, the hotel manager at the Alfond Inn Hotel took a unique approach to understanding accessibility challenges. Guided by Sylvia Longmire, a renowned accessibility travel blogger, the manager spent a day in a wheelchair. The experience was eye-opening, revealing the everyday challenges guests with disabilities face. This experiment underscores our belief: there’s no better way to understand and address challenges than by experiencing them firsthand.
Individuals with disabilities often travel in larger groups and have a significant spending power in the tourism sector. Moreover, the disability community heavily relies on word-of-mouth recommendations, amplifying the potential for the tourism industry. By embracing inclusivity, we’re not just catering to a niche market; we’re opening doors to a vast community with shared dreams and unique needs.